Billing Clerk Resume Sample

Billing Clerks are responsible for assisting the billing department in the collection, management, input, and organization of customer invoices, payments, and collections. Billing Clerks assist in the management of account balances to monitor outstanding debts, inconsistencies, and documentation related to customer accounts and third-party vendors. Billing Clerks are also responsible for monitoring internal billing software to ensure that each customer account has accurate billing details and accounts are up to date with accurate addresses and contact information.

In addition, Billing Clerks work closely with Billing Analysts, Billing Specialists, and other billing department team members to issue outstanding invoices, input collected payments, and monitor future bills that need to come in or go out.

Billing Clerks are also responsible for working with customers to reconcile payments, issue outstanding documents, send reminders for payments, and updating accounts when new payments or customer information comes in. Billing Clerks are also tasked with answering consumer and client concerns, questions, and complaints regarding their accounts, statements, and bills.